Complimentary express delivery across the UAE. All prices in AED.
Lilliun

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Frequently asked questions

Delivery, sizing, appointments, returns and more — answered.

Everything you might want to know before you order or visit. Still have a question? Our client care team is here six days a week.

Where does Lilliun deliver?

We deliver across all seven emirates of the UAE — Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. Express delivery is complimentary on every order and typically arrives within 1 to 3 business days.

Are prices shown in AED?

Yes. Every price on the site is shown in UAE dirhams (AED), with applicable taxes included unless stated otherwise, so there are no surprises at checkout.

Do you ship outside the UAE?

Our focus is the UAE. For international requests, please contact our client care team and we will do our best to help where we can.

Do you offer alterations?

Yes. Most pieces can be altered for a precise fit at our Dubai atelier, by appointment. Your stylist will confirm timings before any work begins.

How do I book an appointment?

Email appointments@lilliun.com or message us on WhatsApp with your preferred dates and the occasion, and we will confirm within one business day. Clients outside Dubai can also arrange a styling call.

What is your returns policy?

You have 14 days from delivery to return unworn items in original condition with tags attached. We arrange collection anywhere in the UAE and refund your original payment method once the item is received and checked.

Are bridal or altered pieces returnable?

Made-to-fit, altered and bridal pieces are tailored to you and are final sale. This is always confirmed with you before any alterations begin.

How do I find my size?

Lilliun follows European sizing, with EU, UK and US conversions and body measurements on our size guide. If you are between sizes, our client care team is happy to advise, and alterations are available.

What payment methods do you accept?

We accept Visa, Mastercard, American Express and Apple Pay.

Do you have a physical store?

We welcome clients by private appointment at our Dubai atelier rather than as a walk-in store, so every visit is unhurried and personal.

Book a private appointment

Visit our Dubai atelier for a personal fitting, or arrange a styling call. We ship finished pieces across the UAE.

Book an appointment